How do I report an issue with my inventory?
If you notice a problem with your inventory, you report it directly on the affected item. Here is how:
- Select the relevant inventory item or scan its QR code.
- In the detail view, click "Report Issue".
- Enter a description of the issue in the form and optionally add a picture to clarify the problem.
- Submit the report.
After submitting, the issue is automatically forwarded to the responsible persons. They are notified about your report by email.
If your problem report is closed later on, you automatically receive a push notification in the app and, if you have enabled email notifications for problem reports in your user settings, an email as well. This way you know the issue has been resolved and no further action is needed on your part.